DiPiazza AgencyBentonville, Arkansas

Text messaging with DiPiazza Agency

Quotes, reminders and policy questions are easier over text. This page explains exactly what we send, how you give permission, and how to stop at any time.

How to sign up for text messages

There are three ways to give us permission to text you. Every one of them is something you choose — nothing is checked ahead of time for you.

  1. 1

    Fill out the form on this page

    Enter your name, mobile number and email, then check the text-message consent box before you submit. The box is empty until you check it yourself.

  2. 2

    Start a chat with our office

    Use the chat button on this page. Before your first message is sent you will be asked for your mobile number and shown the same consent language, which you confirm yourself.

  3. 3

    Text our office first

    Send a text to {{ PHONE }} and we will reply in the same thread. Starting the conversation yourself is your permission for us to answer.

Consent is never required to do business with us. You can get a quote, buy a policy or service your account entirely by phone, email or in person. Saying no to text messages changes nothing about your coverage or your price.

Sign up for text messages

Tell us where to reach you. Check the consent box if you want us to be able to text that number.

What we will text you about

Four kinds of messages, all tied to you being a customer or asking us for a quote. We do not text people who have not asked to hear from us.

Quote follow-up

When you ask us for a quote, we text you the numbers and answer your questions about them.

Sample messageDiPiazza Agency: Hi Sarah, this is Dominic. Your auto quote is ready — $142/mo with the multi-policy discount. Want me to email the full breakdown? Reply STOP to opt out.

Appointment reminders

Reminders for policy reviews, quote appointments and scheduled calls with our office.

Sample messageDiPiazza Agency: Reminder — your policy review with Dominic is tomorrow at 2:00 PM. Reply C to confirm or R to reschedule. Reply STOP to opt out.

Policy and billing notices

Renewal dates, payments coming due, documents we need, and changes to your policy.

Sample messageDiPiazza Agency: Your auto policy renews 10/01. No action needed if your payment method is current. Questions? Just reply. Reply STOP to opt out.

Questions and service

Two-way conversation — you text our office, a person here texts you back.

Sample messageDiPiazza Agency: Got your question about adding your son to the policy. I’ll pull the rates and text you back today. Reply STOP to opt out.

Messaging program terms

The details of the program, in one place.

Program
DiPiazza Agency Customer Messaging
Who sends the messages
DiPiazza Agency, 1000 McClain Road Ste 610, Bentonville, AR 72712
Message frequency
Varies. Most customers receive 2–6 messages per month, plus replies to any conversation you start.
Cost
Message and data rates may apply. We do not charge you for text messages; your mobile carrier’s plan rates apply.
To stop messages
Reply STOP to any message and we will stop texting that number. You can also call or email our office and ask to be removed.
To get help
Reply HELP to any message, call {{ PHONE }}, or email [email protected].
Supported carriers
Carriers are not liable for delayed or undelivered messages.
Privacy
See our Privacy Policy and Messaging Terms.

What we do with your mobile number

We do not sell, rent or share your mobile number or your text-message consent with third parties or affiliates for their marketing or promotional purposes — ever. Your number is used to contact you about your quote, your policies and your questions. The only outside party that touches it is the messaging platform we use to deliver the texts, and only for that purpose. Full details are in our Privacy Policy.

Rather just ask us something?

Use the chat button in the corner of this page. Leave your mobile number and we will text you back — you will be shown the consent language before your message sends.

DiPiazza Agency

1000 McClain Road Ste 610, Bentonville, AR 72712

{{ PHONE }}  ·  [email protected]